Privacy Policy
This page explains what information Eco Vent Cleaning collects when you visit our website or contact us, how we use it, and the choices you have.
Mon–Sun 7 AM–10 PM
Who we are
This website is operated by Eco Vent Cleaning, a family-owned business founded in 2021 and owned by Tomer Amedi. Our address is 1444 N Poinsettia Pl, Los Angeles, CA 90046. You can reach us at (213) 658-2904 or [email protected].
In this policy, "we," "us" and "our" mean Eco Vent Cleaning. "You" means anyone who visits this website or contacts us.
Information we collect
Information you give us: When you fill out a form on this site, call us, email us or book a service, we may collect your name, phone number, email address, home or business address, and the details of the service you are asking about.
Information collected automatically: When you visit the site, we may collect basic technical information such as your browser type, device type, the pages you view, how long you stay, and the general way you move through the site.
Payment information: We accept cash, credit card, debit card, check, Zelle and Venmo for completed work. We do not collect card numbers through the forms on this website.
Analytics and session recording
This site uses analytics and session recording tools, provided by PostHog, to see how visitors use our pages. This helps us understand which pages are useful, what is confusing, and what we should fix.
Session recording may capture things like mouse movements, clicks, scrolling and the pages you visit. Anything you type into forms on this site is masked, so we do not see the content you enter in form fields through these recordings.
We use this information only to improve the website and how we serve customers.
How we use your information
We use the information we collect to:
- Reply to your questions and requests - Schedule and carry out service visits - Give you an estimate and follow up about your job - Keep our records for the work we do - Understand how the website is used and improve it
If you leave us a message after hours, we will get back to you the next business day.
We do not sell your personal information
Eco Vent Cleaning does not sell your personal information. We do not share it with others for their own marketing. We may share it only with service providers who help us run the website, analytics and communications, or when we are required to by law.
Cookies and similar technologies
Our website and analytics tools may use cookies or similar technologies to remember your visit and measure how the site is used. You can change your browser settings to block or delete cookies. Some parts of the site may work differently if you do.
How long we keep information
We keep your information for as long as we need it to respond to you, complete and document our work, and meet our business and legal record-keeping needs. After that, we delete it or remove identifying details when it is reasonable to do so.
Your choices and California residents
You may contact us to ask what personal information we hold about you, to ask us to correct it, or to ask us to delete it. We will respond as required by applicable law. California residents may have additional rights under California privacy law, and we do not sell personal information.
To make a request, call (213) 658-2904 or email [email protected].
Children's privacy
This website is meant for adults who are looking for home or business services. We do not knowingly collect personal information from children under 13.
Security
We take reasonable steps to protect the information you give us. No website or method of electronic storage is completely secure, so we cannot guarantee absolute security.
Changes to this policy
We may update this policy from time to time. The latest version will always be on this page. This policy is a plain-language description of our practices and is not legal advice.
Questions about this policy
Call, email or send us a message and we will answer as soon as we can. If you reach us after hours, leave a message and we will get back to you the next business day.
Mon–Sun 7 AM–10 PM
1444 N Poinsettia Pl, Los Angeles, CA 90046